Privacy Policy

TERMS

Rooster Construction Ltd (“we”, “us”, “our”) operates
https://www.roosterconstruction.co.uk/ (“Website”).

We are committed to protecting and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. What Information We Collect
- Information you provide directly: When you contact us via forms, email, or phone, we may collect personal information such as your name, contact details (email, phone number), project details (e.g., type of job, address), and any other information you submit.
- Automatically collected information: When you visit our Website, we may log technical details like your IP address, browser type, device, and pages visited for analytics purposes.

2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to inquiries, provide quotes, and deliver our construction services (contractual necessity).
- To send updates or marketing communications only if you have given consent (consent basis).
- To monitor and improve Website performance and user experience through analytics (legitimate interests).
- To comply with legal or regulatory obligations (e.g., finance or accounting).

3. Lawful Basis for Processing
We process data based on one or more of the following lawful bases under UK GDPR:
- Your consent, when provided.
- Performance of a contract (e.g., providing a quote or execution of services).
- Our legitimate interests (e.g., improving services), provided they do not override your
rights.

4. Cookies & Tracking
We use cookies or similar technologies to improve website functionality and analyse usage.
When processing non-essential cookies (e.g., analytics), we obtain your consent as required under PECR. You can manage or withdraw your consent via your browser settings or the cookie banner on our site.

5. How We Share Your Information
We may share your data with:

- Service providers who assist us (e.g., CRM, email services), under data processing agreements.
- Legal or regulatory bodies, if required by law.
- Acquirers or during corporate changes, provided they uphold similar privacy protections.

6. International Data Transfers
We do not routinely transfer personal data outside the UK. If we do, we ensure that appropriate safeguards (like Standard Contractual Clauses) are in place.

7. How Long We Keep Your Data
We retain your information for as long as necessary to fulfil the purposes above or as required by law. For instance, we may keep contact and project records for [1 year] in line with construction industry record retention practices.

8. Your Rights
Under UK GDPR, you have rights including:
- Access to the personal information we hold about you.
- Correction, deletion, or restriction of processing.
- Objection to certain processing activities.
- Data portability (where applicable).
- Withdraw consent at any time.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.

9. Security
We employ appropriate technical and organisational measures to protect your data (e.g. encryption, secure storage).

10. Children
Our Website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be posted on our website; please check back regularly.

12. Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
Rooster Construction Ltd
Email: info@roosterconstruction.co.uk